worst service again!

Ohh Telkom, you surprise me yet again with you horrible service, please see my previous complaint: http://hellopeter.com/telkom/complaints/telkom-mobile-worst-service-*** . I received a sms just now saying you will bill me with almost R7000 in 5 days, I phoned to ask why, and the extra contract, that you put on my name wrongly, you are now fining me for because of it's cancellation?? This was your mistake! Please correct this error before you debit my account! The query will take up to 72 hours and the call agent says she does not know if you will take the money off my account? My enquiry number is ***1.