WORST SERVICE!!!!

Well November and December 2021 they decide not to debit a mere R99 which amounts to R200.Then boom billing statement became R499 how did I get to that so clueless...27th of April 2022 went to pay those arrears to avoid bad record,guess what?Visited Dobsonville Mall (telkom branch)damn useless workers they know nothing.Called call center to be sent account and ref for paying yes I received an sms with ALL details and was advised funds will reflect after 48hrs.Then on the 30th April went to Telkom branch westgate mall to check if funds are reflecting guess what?I was provided with an incorrect ref received via sms.meaning my account is still in arrears no funds have been allocated as yet!Westgate mall was advised to send proof of payment guess what ALL emails are saying undelivered doesn't exist!WOW TELKOM YOU HAVE A HORRIBLE SERVICE DAMN!