Worst Service

I took a contract with Telkom for R1600 Last year April and they refused to Insure the device and two months after that the device was ******. I continued to pay it. Now i thought Telkom has improved how they treat their customers. I decided to buy S20 Ultra, guess what!, They delivered S20 but debited me for S20 Ultra. I called they to change it, They refused. I called to insure the S20, They refused. Today I called and spoke to a lady called Nosipho Nxasane. I ex[lained to her my problem and she kept me on the line for +- 20 minutes to only tell me that she wont be able to assist me, She can only escalate. Everyday i call Telkom i get told the "I will escalate" No one ever get back to me. I also went to Mall Of The North, they told me we will call you. Until now No one is willing to take accountability and resolve the issue.

Telkom has the worst service i ever experience. I would not even call it "Service".