Worst service, 30 day delivery wait (tomorrow it will be one month)
on the 20th of March 2018, i logged an upgrade request on the telkom online platform, this went to choosing the pnone i want, the data package and upto including the delivery address and for metro areas your delivery is supposed to be within 7 days, a month late nothing! i called on many occasions and none of the calls point to any solution not delivery atleast. i have been a client of Telkom for some time now but if there is one thing they are pathetic with is customer service. i now wonder if i should go to another network perhaps ill get better service or i must just wait for my contract to end in June/July then ill be free from such hustles. funny i have been carrying my ID and POR since the 2th. sad.
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Replies (2)'s updateReviewer Update
21 Apr 2018, 07:24No response from business. Not surprised
's update21 Apr 2018, 07:24
Reviewer Update
No response from business. Not surprised
's updateReviewer Update
04 May 2018, 15:22Hi Keagan
I have received assistance from Lebo Billy who ensured that I got contacted and my matter addressed immediately. As I speak to you I received my phone on Monday 30 March 2018
I trust you will find it decent and proper to pass the compliment to someone who saw the issue and made it their priority to make ma happy as a client,
's update04 May 2018, 15:22
Reviewer Update
Hi Keagan
I have received assistance from Lebo Billy who ensured that I got contacted and my matter addressed immediately. As I speak to you I received my phone on Monday 30 March 2018
I trust you will find it decent and proper to pass the compliment to someone who saw the issue and made it their priority to make ma happy as a client,