Worst Service

I'm really have just had enough of Telkom.

I raised a compliant a few months back that Telkom has not been debiting my account, due to no fault of my own. The issue has been resolved, however when they were not collecting the money from my account, they have transferred my details to a debt collection agency called Debt In.

I have explained to the illiterate staff in Debt In that my account was up to date and they need to contact Telkom to confirm, as this was done in error. They have refused on many occasions and continue to harassing me for money that needs to be paid, that has been paid more than a year back.

If your Business partner continues to harass me, I will take Telkom to court, if the issue is not resolved.

All the stress that this company is giving me for money that I don't oh, is really not a good reflection of Telkom and good experience for me.

Telkom has by far the worst customer experience that I have ever experienced and the worst processes by far.

Please resolve the issue as soon as possible, I have already received 2 calls today.

Once my contract ends with Telkom, I will definitely not continue service, its just not worth the hassell. I would rather pay more and actually get better quality service.