JM
Jabu M
1 reviews | Active since May 2018
05 Sept 2018, 11:45
Worst service.
In September 2016, I signed for a top-up contract, R99, for a Wifi router. To my surprise on the 1st August & 1st September 2018 my bank account was debited with R600. When I phoned Telkom to quiry the extra R500 X 2 months debited on my bank account they refused to refund my money.
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Telkom's replyOfficial
06 Sept 2018, 10:59Good day bd701130
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply06 Sept 2018, 10:59
Official
Good day bd701130
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,