pB
pierre B

1 reviews | Active since Jan 2011

07 Aug 2018, 06:28

Worst service

I have bee complaining about a account that I received for subscription for 2 months that I did not even have use of the product they sent me a case nr ********** 9. Till date it have not been resolved and it is more than 2 months.

0
Replies (2)
Telkom
Telkom's reply12 Aug 2018, 10:58
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply12 Aug 2018, 11:58
Official

Good Morning Pierre

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number for this is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,