1 reviews | Active since Oct 2016
Worst service
Telekom is the worst service provider I have ever come across and I will never recommend anyone or use their services in the future. I asked Telekom to cancel my contract which was supposed to expire end of February and I even submitted a cancelation form as well as my ID copy and I never received feedback from them and in March I gave them a call and was told they didn't receive my email and was asked to resend it to a consultant by the name of Xoli which I've done so and still there was no feedback from Xoli and last Month as I checked my router it didn't have data and I assumed the contract was already canceled but this morning to my surprise a debit order went through and this has made me very angry because I didn't even use the router last month.
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,