KR
Karin R

1 reviews | Active since Dec 2016

03 Feb 2018, 16:45

Worst service

My Telkom line and internet line has been unavailable fir the last 2 weeks i have to phone every day to follow up and then all that the call center can say is sorry there is no technicians i must just wait how do you run a business if the services are NEVER working!!!!!!!! You can NEVER speak to a manager or supervisor and no one ever comes back to you this is the worst service ever and im not expecting anything more from Telkom i would also probably never hear anything about my complaint just like my previous complaints i dont know WHY i stay with Telkom???????

0
Replies (2)
Telkom
Telkom's reply26 Feb 2018, 11:23
Official

Hi Myjaarsie1,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply04 Mar 2018, 07:40
Official

Hi Karin

Your reference number was cleared and when I test your line this morning it shows that it has been connecting.

Kindly log another query if you still have issues.

Enjoy your day.

Regards

Tumelo

Best regards,