Worst service

I app**** for a telkom adsl contract and it was installed on 12/12/2017, since day 1 I had problems connecting, it would work fine for 2 hours then just lose connection again, so I had to call in for them to send a technician and it would again just stop working shortly after the technician leaves, so since then the technician was here about 5 times but the issue is still not resolved, on tuesday 26/12/17 I called again and they said that a technician would come again and that it would be logged as urgent but today is friday and im still waiting, so when I called the call centre again to find out why they havent come yet the lady that I spoke to insisted that on her system it shows that the tech was here and my issue is resolved, which is obviously a lie iv been at home the past 3 days and no technicians was here my line is still not working properly since the day it was installed, the contract is for 24months adsl line that is supposed to come with a LID tv box and telkom sim card, I have not recieved the TV box nor the telkom sim card and when I called to find out why they simply said they are out of stock..this is terrible service why didnt they tell me they out of stock when I app**** for the contract, iv had bad service experiences before but this is by FAR! the worse! I do not recommend this terrible service provider (TELKOM) to anyone and regret ever applying!