WORST SERVICE

I canceled my account with Telkom via email and received no response. I went into a Telkom store and was told be a very rude consultant that they do not handle any account queries, I should email... Or call the call center. I REFUSE to call the call center as no one ever answers.

Finally, the line was canceled. But they did not cancel the debit order. I have been on their online chat for weeks and no one can give me the correct email address to send proof of this. I was given 2 wrong email addresses on this chat, that just bounced back. I have been kicked out of the chat on numerous occasions and wasted hours and hours.

They have also listed me as a slow payer with my transunion. I cannot get hold of them as they are now offline apparently, no one will call me back. I need my money reversed, a letter confirming that the account has been closed and a letter or reversal of the slow payer with my transuinion, as the ACCOUNT WAS ALREADY CLOSED, I DID NOT PAY BECAUSE I WAS INCORRECTLY BILLED!