1 reviews | Active since Sept 2017
Telkom just never seizes to disappointment me. After having had my number locked for the past 3 weeks. I call to follow up on my case as I was give a turn around time of 7-14 workings days, I am told that I need to send proof of payment as payment is not reflecting on their side. Does this mean the notification I received from bank confirming the debit going through is all in my head and now what seems to frustrate me the most is the fact that I have lost so much business to them telling that I need send them proof of payment. Why give a turn around time if you'll still give excuses? This unacceptable and is rather appalling service. Right now I am at the verge of terminating this contract and cutting all ties with them.
I just cannot stress enough the fact that this is pathetic. The agents that are supposed to provide solutions to us seem to more equipped to relay problems posed to them back to clients. This is horrifying.
Worst service, Kholo.
Hello Kholok007
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Noleen
Telkom Social Media Team.
Best regards,
Hello Kholok007
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
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