1 reviews | Active since Apr 2015
Worst Service
<p>On the 29th of October 2016, my telkom line and wifi had stopped working.30th October i went into the gateway store and renewed my subscription and also collected a new Modem. I also reported to Telkom on Sunday that my line was down. They had explained that they going to escalate this matter and a technician will be in contact with me, Wednesday 2nd of November a technician comes home without calling, tells the domestic all the lines been sorted but must renew the Microfiber box. i went and purchased a new box but still not working. Then i called Telkom and they said there is still a fault on the line so they will escalate the matter again to a technician and they will come back to me. From Wednesday till now no service. Everyday i call it feel like everyone at the call centre has the same repeated explanation to how this will be resolved. Worst service ever</p>
Hi Brad09
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi Brad09
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
