Worst service
<p>I have signed up for a uncapped data deal </p> <p>I have only used the service for a week at most and the rest of the time it has been offline. Telkom has the worst customer service that is uninformative, nobody can give a straight response to any issue. I am very disappointed inn this level of service. Even their customer complaints department does not reply to their emails. </p>
Good day pakamisa-michael-keswa.
Sorry for the inconvenience caused. The issue on your line and in the area is as a result of cable theft. Our technicians are aware of the problem and an assessment is being done to gauge the extent of the damage.
We are hoping to have this issue resolved next month.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day pakamisa-michael-keswa.
Sorry for the inconvenience caused. The issue on your line and in the area is as a result of cable theft. Our technicians are aware of the problem and an assessment is being done to gauge the extent of the damage.
We are hoping to have this issue resolved next month.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
What do you suggest I do in the interim? How am I supposed to settle your bill when I am not receiving any service?
What do you suggest I do in the interim? How am I supposed to settle your bill when I am not receiving any service?