jE
jaco E

1 reviews | Active since May 2016

18 May 2016, 11:54

worst service

<p>i app**** to get my telkom line moved on the 7th of March 2016. since march 17th upto 31 april i received sms saying my order will be done on the day i received the sms. on the 7th april i had a tech come out to my house testing the telkom lines after which he said the lines are faulty and need to be replaced. on the 8th May another tech came out saying the lines are faulty and need to be replaced. same thing? hmm. since i app**** for hte line to be moved i phoned telkom went on their online chat only to be told the order does not have a date yet, my number that needs to be assigned to me has been declined, my order is being processed or there is no tech assigned to my order. this is the worst service i have ever experienced. even going to a telkom shop doesnt do any good. </p>

0
Replies (2)
Telkom
Telkom's reply20 May 2016, 06:44
Official

Hi jacopengel

Thank you for making contact with us again


This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is:SM230892

Regards
Luleka
Telkom Social Media Team

Best regards,

jE
jaco E's update23 May 2016, 10:19
Reviewer Update
still nothing heard from telkom?