Worst Service

We app**** for a fix look a like line on request of telkom. We went to the store got a new phone with new telephone number. We didn't want to integrate as it took to long. Now from the 10 March 2016 the phone is not working - SIM registration failed. We have phone numerous times and been put through to about every department in telkom. We had different answers from all different departments. Apparently the lines were now integrated without our consent. Now it seems that no one in the whole Telkom can rectify this problem. This is the worst service I have experienced. They can sell product in an eye wink but when it comes to solve problems Telkom created there is ZERE service!!!