Worst service

I have been trying to get internet at my house for months. They do not organise a specific time to install a phone line. They were there 3 times. The first time the texhnition just left without a word. And all they do is send you a new date. They finally sent me a ****le that's only worked once in four months. I had to come into the store to cancel. They sent me to the wrong queue and after waiting for 30 minutes just told me to go to another queue. And that's where I'm still waiting to be helped.