Worst service

I never thought I’d write a bad review about Telkom but here we are. After years of good service this is the year they decide to mess up. 3 days without Internet and I have to work from home and my kids have missed 3 days of home schooling because there is no Internet. 2 recorded faults and still no feedback or help from Telkom. Reference numbers for the faults ***8 and ***1. You would that after 2 faults logged they would speed up the service. I have fiber in my area, please rather cancel my service with you so I can switch and hav web less hassles. Because you, TELKOM are not under MetroFibre I am forced to stay with you because you as a communications company are not flexible enough to allow me to switch to fiber so I have to bare this burden. Fix my adsl now or cancel my contract so I can switch to fibre.