WORST SERIVCE EVER EXPERIENCED!

I have to date not had a worse experience than I have with Telkom. The type of service given to me was absolutely disgusting. I am since last week Wednesday trying to purchase a Huwaei P8 Lite from Telkom. I have collectively spent about 3 hours on hold with 10213 call centre, I am currently on hold as I am typing this mail. I literally tried calling almost every Telkom I could and none of them ever answer the phone. Then I personally went to each Telkom, Lakeside mall, Centurion, east rand mall, carnival mall(Under construction still), Reds mall, Sandton Telkom, and Rosebank. I had no good feedback from any of them, none of the branches could tell me when they are getting stock or took my details to let me know when stock is coming in. For a Communications company the communication is absolutely pathetic. I even had a lady at Telkom laugh at me yesterday at East rand mall Telkom whilst trying to explain my problem to her. Further to that I placed an online order with all my details and since have not received any confirmation whatsoever. I don't know if my order was placed, if I am getting the phone, when or how. This is clearly the worst experience I have had with any company.