Worst Sales Call Ever!

I tried applying for adsl through Telkom online. I came over from another ISP as I was having issues with their service and quality. A lady by the name of, , called and was so lethargic over the phone. She said I need to give her information which I have already given online. She then said she needs to \test my line to see the speed available for my area.\" Without me even giving my full address she put me on hold for 20 MINUTES and then dropped the call. Trust me I will NOT be going to Telkom and I don't think anyone who reads this should either. They clearly don't care about their customers or making more sales because we have to use them somehow. "