Worst resolve to complaints I’ve received from such a big and reputable Service Provider!

I am attempting once again. Previously I have made numerous attempts to contact Telkom to resolve this issue with the incorrect debit order fee for listed Fibre account.

I signed for the 25MB promo contract at the end of May 2021. Which IS still being advertised at R449pm, although if you look at my invoices. It IS clear that I am being charged R699. This has been happening since the end of June. I NEED this to be resolved by month end of Aug 2021 or I will take this up further with the National Consumer Commission and ICASA.

I expect to hear from you soonest.