Worst Repair/Maintenance Service

I have logged a complaint 5 weeks ago regarding a dropping line and dismal speeds. A technician did an inspection and confirmed the fault on Telkom's side. Apparently it is a damaged cables which he gave over to the cable maintenance department. 4 Weeks and I have received nothing. My line drops every 2 mins and my speeds remains just above 0.

I have logged a cancellation of service and will be getting fibre from another service provider.

For the time I have been with Telkom, it was not a pleasure at all. I will certainly not be going back.