WORST POSSIBLE TELKOM SERVICE!

So this is Telkom works now, they do not debit your account on the date as arranged, then one day later they send you an SMS saying that you have been handed over to attorneys for collection of payment (all the while thinking your account is up to date and paid as they are collecting their debit order) not only did they not notify you the account has not been debited or something went wrong with payment but when you try and make contact to make payment you are put on hold for 40 minutes at a time. You then drive through to the nearest Telkom branch on your 30 minutes lunchtime only to be said they don't take payments neither can they help you with the account, so they send you to Woolworths, then Woolworths sends you to Checkers, then Checkers sends you back to the Telkom branch you were at FIRST. Still without answers or help you phone Telkom again, 40 minutes goes by, no answer or help, you email them, FINALLY a human being contacts you after 3 days of struggeling to get an agent on the phone. So now you can make payment online on the Telkom website, when going on the website there is NO payment option, so again you phone and again you wait 40 minutes, no you have to go to ABSA bank to make an EFT. Telkom wants money but its too much of a mission to lift a f@%cken finger to help.

Next time I too will be too busy to pay my account and Telkom can send as much SMS's as their system possibly can.