worst possible service from the repair centre

I GOT MY PHONE BACK LAST WEEK ON THE 10TH FROM THE REPAIR CENTRE AND ITS STILL NOT WORKING, I CALLED AND WAS TOLD TO HAND IT IN FOR REPAIRS AGAIN FOR THE THIRD TIME. THIS IS NOW BEYOND *** LEVEL OF SERVICE FROM TELKOM REPAIRS. ITS ALMOST 5 MONTHS WITH A FAULTY DEVICE. MY LAST REFERENCE IS TRJ009427. IM NOT GONNA PAY MY SUBSCRIPTION UNTIL MY PHONE IS FIXED. I HAVE TO TRAVEL TRAVEL TO KIMBERLY FOR THE THIRD TIME TO HAND IN MY HANDSET AGAIN. THIS IS NOT FAIR AT ALL<br> <br> PLEASE ADVICE AS TO WHAT I NEED TO DO TO GET MY HANDSET FIXED<br> <br> Regards <br> <br> Neo MajenG