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Frikkie M

1 reviews | Active since Mar 2018

13 Mar 2018, 07:39

Worst place on earth.

Since October 2017I have been trying to get onto a contract with Telkom cause there is no wireless coverage where I am. I have 3 pages of dates, names and reference numbers of call center operators I have spoken to. The contact process was started numerous times, some saying it was never completed. I wanted to take advantage of the deal with the LIT box and get a new router and ****le as per the ad. They said they had no stock of the devices, not my problem,but was told I can go to Telkom store and get from there.... So why not get from the store and send it to me, expected me to drive the 200 odd km to get it, I don't think so. January came and they said I am on contract since November but still no stock. Debit going off faithfully from my account. I stopped payment, they throttled down my speed to about 1Mb,even lower actually. Today 13/03/2018,line is now completely dead. I do think they have tried to call me but only let it ring a few times then **** the call, must be so they can say they did call and it reflects on the system. I can for the life of me not understand how Telkom is still open, the only way I can relate to you how terrible it is to deal with Telkom is to compare it to the absolute worst Home Affairs office in the country, and then say, it's even worse then that. Wireless people of the planet, get your **** together and cover the entire South Africa, because when the day comes when Telkom isn't doing so well, I want to say, been there and saw it coming. You can't treat people the way you do and expect them to just take it. I wish there was a Mr Telkom, I'm sure many people would love 5 mins in a room with him alone.

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Replies (1)
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Frikkie M's update03 Apr 2018, 10:25
Reviewer Update
Yeah, have quite a few reference numbers myself. Some given to me apparently are not even valid according to the operators.