Worst phone service from phone service company!

I have been struggling to get in contact with Telkom for 3 weeks now!<br> All I want to do is place an order and become a customer to them, meaning, they will make more money, but their service is so terrible that I have no idea how to proceed!<br> <br> Having no time during the day to visit a store, I have been trying to get through to the call centre to place an order for a landline and wifi for home use.<br> 1st - You hold for nearly 30mins before someone finally answers...IF they answer, because the line will probably drop before then!<br> 2nd - The line keeps dropping WHILE talking to them!<br> 3rd - After managing to get half-way in placing an order during one call, I reached a different call centre consultant on the next call. This lady could only send an email to the original lady to phone me back as she could not continue with the order in progress...3 days and a weekend later, I am still waiting for the call back!<br> <br> THE SERVICE IS HORRIFIC!!! WHY DO WE NOT HAVE AN ALTERNATIVE TO TELKOM IN SOUTH AFRICA???!!!