Worst performance in the history of SA service

<p>We app**** for a 20GB LTE service. We waited ages and then had to linked. After 6 months we joined the infamous Gateway Telkom store queue. After 2 hrs got service to upgrade to 30 GB package. The first bill we received saw us charged a R700 cancellatiom fee. But we never cancelled..only upgraded. After 20 + emails to a lady called Zodwa from Gateway store this was eventually reversed, only to be faced with a further R6700 cancellation fee the same month we received a credit of R700. !!!!!!!</p> <p>Its a joke. No one knows whats going on in this dept.</p> <p>Now all I want to do is either cancel Telkom altogether or move to Telkom Fibre Optics - this dept. seems more organised ( I think)</p> <p>No one from Telkom returns calls or takes responsibility to timeously rectify issues.</p>