AO
Amoure O

1 reviews | Active since Jul 2015

07 Jan 2016, 10:24

WORST PEOPLE EVER

We called Telkom to Migrate our home landline to MWeb. After speaking to Ntumaleng, who hung up on us, then Verona who passed us to the wrong dept, then Karim, who also put the phone down in our ear, we kept calling for over 1hr 30mins. Just to be told we need to email them to migrate the account?? How are we supposed to do that without internet?! To make matters worse when we asked to speak to a manager we were promptly placed back in the que and then the phone gets dropped in our ear again!! I cannot believe that the call center doesnt mind giving the worst service on the planet!! <br> We still havent been able to migrate our line and we are still without internet. Telkom is the worst provider Ive dealt with.

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Replies (1)
Telkom
Telkom's reply07 Jan 2016, 12:39
Official
Hello Maz66Star,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM184440

Regards
Luleka
Telkom Social Media Team