Worst Online Sales Service

<p>app**** for a device on the 20th of July and was told i would receive confirmation sms in 48 hrs, which did not happen but instead i received a bank notification of deduction made by Telkom.i have been trying to contact the call center for assistance and all i get is to be put on hold for over an hour. I have been trying to follow up with Telkom for the past 5 days. Telkom needs to train their agents in this regard </p>