Worst Network To Ever Exist

I was due a refund from Telkom which took more than 3 weeks to complete. On the 1st December, I went to the Telkom store in Lenasia to speak to a consultant who put me through to the billing department and they said there was a mistake where the money was paid into a different account and not my OWN DAMN BANK ACCOUNT!!! I am so ****ing upset about this because they are taking more than a month t return my money but they are too busy being *********** and not doing their damn jobs properly. I want this sorted out today otherwise I will take this up further and make Telkom regret ever crossing a customer like me.