Worst Network to be With

I’ve been experiencing the same network problem with Telkom for nearly two years. For some crazy reason, their technical staff fail to resolve it even though it’s not such a technical or difficult problem to solve. But at the core of their failure to resolve is their inability to listen to the customer but the result is that I’m left putting up with horrible network reception due to an incomplete port. I’ve mentioned this issue tens of times over the past two years, starting when they were still roaming on MTN and even now during their deal with Vodacom but all my cries fall on deaf ears. There’s still no one in the technical team willing to take responsibility and solve this glitch once and for all. The latest logged call, ***9, was logged in September. Today, nearly four months later, I’m still waiting for their call back. Such great service you get from Telkom!