1 reviews | Active since Feb 2012
Worst network provider to deal with in SA
Luleka called me and uses the incorrect number that I am having a problem with which I clearly stated in each complaint that I put through. I took out a contract a couple of months ago and they ported my number from MTN ***). Till today I am unable to ****ing receive phone calls from other service providers and some landline numbers.<br> <br> THE NUMBER THAT I HAVE A PROBLEM WITH IS *** (PLEASE READ)<br> <br> Please stop your debit order coming off my account for this contract going forward as this is not working out for me. Your ****ing company does not know what the **** they are doing. I had enough of this ****ing **** and will not pay for something that I am unable to use.<br> <br> Called the call centre last night and Zandile assisted, I told her I don't want to be put on hold and I need to speak to a manager immediately. while waiting, people are laughing, screaming and I even heard the a lady saying voetsek. She then cam back after 10 mins and said that she is transferring me and I waited with no one to answer on the other side. I eventually got tired of holding and out the call down. <br> <br> PLEASE REFRAIN FROM USING TELKOM MOBILE.
We apologise for any inconvenience caused and the bad experience you've had with the call centre. Our consultants will urgently look into this matter and will be in touch.
Your reference remains SM175981.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
We apologise for any inconvenience caused and the bad experience you've had with the call centre. Our consultants will urgently look into this matter and will be in touch.
Your reference remains SM175981.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
