Worst network provider in the world

I am once again unable to access the internet even though I still have more that 2GB on my Wifi and also purchase 10GB more on Thursday in preparation for the research I needed to do for my assignment due on Monday....Telkom is the worst network provider in the world I would not recommend it to my worst enemy..I cannot wait for this contract to expire so I can move to other service providers...don't be fooled by their low packages they come with pathetic service and headache