1 reviews | Active since Feb 2015
To whom it may concern, <br> <br> Just out of curiosity, is this network aimed at pleasing a client or making one more frustrated?<br> <br> My cell phone went out as paid on the debit order date, then went unpaid for some reason yet monies were available in my account, I then get an sms to say that my services will be interrupted within 48 hours if a payment is not available. So I decided to do an EFT. firstly trying to add on Telkom as a beneficiary is frustrating, it does not take on the system, so I went into the bank and did a manual payment. I have called the call centre who mentioned to me that it takes 2-5 working days for payment to reflect, which is bull because payments done from absa to absa is immediate. I then suggested my proof of payment to be emailed, which the call centre employee said that they cannot do much. Today my services were interrupted with a call centre mentioning they are not like the other networks they are different. in other words she is saying they aren't willing to go the extra mile to assist the client in any way and I should just stay put.<br> <br> Please note this is a business line, and I now have to tell my clients what ****ty services I am receiving from 8TA
Best regards,
Best regards,
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