WORST NETWORK EVER

I've been a customer for a few months now and recently have been ****** by a company who's systems work when it wants to. I increased my spend limit on my contact via the telkom website, i then used the mobile app to buy data. Nothing happened. I then called customer care and was firstly quite shocked at the quality with which i was handled. The agent didn't do quality checks to ensure that it was me calling. I explained my situation and he added the 2GB data i was missing (costing R139). The call ended and not long after i checked my balance and both the 2GB amounts were reflecting. I now have a large bill to pay for something i don't want. I called in today and was told there's nothing that can be done about this. This is so unfair. They should never have taken on mobile as a product. I will be sure to spread the news. Bag signal is order of the day. You never know when it's gonna be ok. Calls cut and people calling cannot hear me but i cam hear them. Too much frustrations with this company. Please everyone steer clear