1 reviews | Active since Jun 2015
Hi,<br> <br> About 2 months ago my account went in arrears because \I cancelled a debit order". I've been having problems ever since with Telkom Mobile.<br> <br> I have 4 contracts with them and 1 expired 4th June 2015. Of course I had to fill out a form for Cancellation but the Consultant at Canal Walk told me it's not necessary. He gave me a case number though.<br> <br> It turns out my contract has not been cancelled due to me not filling out this form. I now still have to pay the account until I complete this form.<br> <br> I spoke to Sidney (Manager) when I called the Call Centre and he gave me the amounts that I have to pay so my account will be up to date. I still have this emails from him. I spoke to the Call Centre a few minutes ago and they greet me with \""You account is currently in a suspended state\"".<br> <br> When I got through to the agent"
Best regards,
Best regards,
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