Worst Mobile Sales Ever!

<p>On the 30th of March, I called the sales department to order a Samsung J7 Prime as a present for someone. During the call, I was asked which colour I wanted and that they had 2 colour types in stock, so I chose a gold one. The order was concluded and was debitted the following day - yeeey!!</p> <p> </p> <p>A week later (5 April), no call nor message regarding the order! I call in only to be told my order was cancelled due to no stock. I demanded to speak to the manager (Rufus) because when I order there was stock and couldnt understand why I was debitted. We argued for 20 minutes and decided that I will take the Samsung A5 instead and was promised delivery on the friday (7 April) or latest Monday. Come Monday (10 April), I call in again and got told my order was still being processed, meaning it won't be delivered as per arrangement.</p> <p> </p> <p>Once more I reiterated the importance of the device and that its really inconveniencing me, the manager (Rufus) didn't seem to care and told me its my choice whether I cancel the order or continue and that the earliest I can now get it is wednesday (12 April). This is just appauling from the Sales team and I am at the brink of cancelling any contract I have with telkom because I am not a valued customer</p>