MP
Meldon P

1 reviews | Active since Jun 2014

19 Nov 2016, 21:46

Worst mobile network ...TELKOM!!

<p>Telkom has to be the worst mobile network with the most illiterate staff on earth.</p> <p>I have paid my bill yet telkom still suspended my line on the 31/10/2016. . today is the 19/11/2016 and going into the damn 4tH week and my line isn't unsuspended yet. first the agent told me 7 working days which I waited and then 72 damn hours which I waited again . now I have no patience and I'm sick of telkom. I will definitely cancel my contract ! the manager **** to me and I will take this further ! </p>

0
Replies (2)
Telkom
Telkom's reply20 Nov 2016, 17:18
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply21 Nov 2016, 13:07
Official

Good day Meldon,

We have checked your account, it shows that it was resumed yesterday.

Please accept our sincerely apologies for the inconvenience this matter caused.

Should you have any further queries, please do not hesitate to contact us on ***.

Regards

Busi

Social Media Team

Best regards,