JP
Jaun P

1 reviews | Active since Mar 2010

09 Apr 2015, 18:43

WORST MOBILE NETWORK EVER WHEN IT COMES TO CELL

Hi Telkom <br> <br> I used to think Vodacom and VMSA were the 2 WORST cellphone networks in SA, but it seems you should receive this reward as you are by far THE WORST CELLPHONE NETWORK EVER!!!! One has little to NO network and then your told to browse for MTN's signal as Telkom has roaming rights with them. Your so called 'service' center employee phones you and tells you your going to be on hold for a few seconds (LETS TRY EIGHT MINUTES AND AFTER YOU HANG UP YOUR JUST NOT CALLED BACK UNLIKE YOU I HAVE WORK TO DO DURING THE DAY) you get like 2 sms's a month WHAT THE HELL AM I SUPPOSED TO DO WITH 2 SMS'S?!?!?! as its not like i can use your awesome data for whattsap AS THERES NEVER ANY COVERAGE - well done Telkom you have proven to me without a doubt that taking out your contract was the biggest mistake i made in 2015!<br> <br> Dont bother phoning me cause where in your life do you get told \Restart your phone"or \""Go to settings and select MTN\"" I wont have reception either <br> <br> Really pathetic then again Telkom is a government entity? Should explain it. <br> <br> Lots of ppl queried your contracts with me but dont worry i have told them NOT TO BOTHER WITH CELLPHONE CONTRACTS FROM YOU!<br> <br> """

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Replies (1)
Telkom
Telkom's reply10 Apr 2015, 15:21
Official
Hello jaundupre,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102353.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team