JA
Johannes A

1 reviews | Active since Nov 2013

01 Dec 2015, 12:47

Worst mobile network ever!

I cancelled my month to month Telkom mobile 10+10GB internet contract in store in September and phoned multiple times in between to get it cancelled and they are still deducting the amount from my account, so 3 payments for a service I do not use. I phoned today again and I asked that I'd be Ccd in the email correspondence and that they should include a manager in the email as well and they kept me on hold for ten minutes and then dropped the phone call and didn't phone me back.<br> <br> Their service is unacceptable, hopefully my Facebook and Twitter campaign makes people aware of their poor and pathetic service. If you read this do yourself a favour and stay clear from Telkom mobile. Don't let them lure you in with good internet deals as most places that doesn't even work either because they will just give you a constant headache<br> <br>

0
Replies (1)
Telkom
Telkom's reply01 Dec 2015, 15:20
Official
Hello j****vanas,

We sincerely apologize for the delay.

Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM163775

Regards,

Telkom Social Media Team
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Best regards,