WORST MOBILE COMPANY

I had my previous phone that I am still paying of ****** (said phone taken on 2 for 1 special deal not realisong that it had inherent design flaw that it appears most of the staff know about because when went to get repaired the one Telkom employee immediately directed me to one of the informal repair shops a short way away and the man there knew immediately what was w9rng and said he had a lot of that make Samsung A33 come in for same fault R750) , so went in to Telkom to block the phone and cancel all linked devices yet the perpetrator was still able to access my number. At same time decided to get another phone not thinking that I should have taken it out with a better mobile provider. The new Honor x7b phone worked for maybe a week or two and then I couldn't get mobile connection...I didn't realize this may be common for Telkom because never experienced with MTN. I took my phone in and the instore people including the honor rep were clueless. The person took my phone in for so called repair. All I wanted was for it to be unlocked. The next thing I know was that they want to charge me a small fortune for water damage (no ways there could be water damage although it would explain why they could charge for service on phone that is still under warranty). There are too many actions occurring that fall in Grey area of what in my opinion is *****ulent. Needless to say I am sincerely regretting even signing on with Telkom. It is now going on for 2 and half months and only had Mt phone for 1week. They won't return it unless I pay a fee and then not even getting phone back fixed apparently.