Worst level of service you get

Dear telkom...

I have been struggling for almost two months now to get my line installed and every time I call in to hear how far my order is (1ste) it takes about a hour for someone to answer the call an then the reply from them is " eish sorry we are offline at the moment" or "sorry we can't help you your line is still at the line department" and when I want to talk to a manager they keep you on hold for a nother hour and when they come back the response is " sorry our manager is currently busy resolving the problem" or "our manager is on lunch or in a meeting please call us later" what is the problem they are resolving because it's not my problem because nobody told him yet what my problem is and then they say give us your number and he will call you back in 24 hours, 24 hours went past and still nothing it has been almost 3 weeks since I called and once again NOTHING your company is such a useless company you can just as well close it or give it to someone hoe would run it better and the best part is that you don't care about any of your costumers

Even if I write you this massage you will do nothing about it

And i have paid and you won't return my money to me