WORST KIND OF SERVICE

I renewed my contract with Telkom mobile in April 2015 and the agreement was that I would get free minutes to call other networks, data, unlimited calls to Telkom to Telkom numbers and landlines. For several months after renewal I got sms at the beginning of each month confirming the minutes. In Oct 2015 I couldn't make calls towards the end of the month because apparently my minutes had run out. How do I run out of unlimited minutes? From the beginning of my contract Telkom was cheating me because they limited my minutes. On the 1st Nov 2015, I checked my minutes and data, to my surprise I didn't get minutes to call Telkom to Telkom and landlines. I enquired and the lady I spoke to told me I wouldn't get that sms because those calls are unlimited.<br> <br> She opened a case for me, ref no: ***2. When I made follow up, they take me from pillar to post and are saying I am only entitled to Telkom to Telkom minutes, but what is surprising is the sms I get says: Telkom to Telkom and landlines. WHAT GAME ARE THESE PEOPLE PLAYING? I regret renewing my contract. I have proof of the sms. I have not had the unlimited calls Telkom claims to give to me. Poor service. Can't wait 4 contract to en