Worst ISP in the world

I've literally spent hours for nothing with Telkom people. Everyone telling me that's it's someone else's fault.<br> 1, My original dispute was resolved by the ISP crediting my account after billing me for 3 years for a service that was impossible for them to provide. No contact was made to inform me, and was still billed mistakenly in the subsequent months.<br> 2, I needed assistance to be able to use a functionality in my \package""; no downgrades and no refunds.<br> 4. When explaining the process; Ayanda even asks what's my profession; maybe assuming that I'm too slow to understand the advanced billing and process systems from Telkom.<br> <br> Experiences with this ISP are so unacceptable that I can't even find the worst words to describe them. I just need to get a different ISP. At least now I have a baseline of what the worst service is;and I don't think there's anyone that would reach this level of mediocrity. Enjoy my donations while they last.<br> <br> Regards<br> Irate Customer"""