Worst ISP ever!!!

Telkom for months and years I have had the same issue and is constantly complaining but with no success. I cannot understand how you can still be in service.

For months now the same problem occurs and i refer you to the latest problem and bring your attention to the dates...a fault was created and the fault was closed without even looking at the fault then i created another fault (ref number 576CRK091217) on the 21st i received a text message from the technician Justice that they will visit the premises no prior arrangements made nothing just an information for me to know they will be at the premises. After investigation the technician and his superior Markus informed me that the problem is due to the exchange that cannot handle the capacity. I clearly asked the senior why the exchange is not upgraded as I am constantly being informed that they are upgrading the exchange his reply ( Telkom has no money!!!) for goodness sake with the massive casino in walking distance from us and the area growing you want to tell me we pay for a service you cannot render?????????????????/// The only reason your technicians pitched up just before Christmas is clear they need a ref as they know I will lodge my complaint on Twitter and all social media including HelloPeter.com...thus leaving me without being able to use my internet the entire festive season on the 8th I called the call center to escalate the problem next thing the fault is CLOSED!!!! I CREATED ANOTHER FAULT AND WILL DO SO TILL MY PROBLEM IS SOLVED.

I AM SENDING A TWEET ON TWITTER SO ALL MY ONLINE GAMING FRIENDS CAN SEE WHAT WE HAVE TO ENDURE WITH YOUR SERVICES.

I know my complaint here will be ignored and a simple reply message will be sent by you however take note the people in our area is forming a group to enable us to take this matter further!!!! WE WONT STOP UNTIL WE GET THE SERVICE WE PAY FOR!!!!