CB
Charl B

1 reviews | Active since Jun 2013

28 Oct 2016, 21:39

Worst Internet Experience since "Noah's Ark"

<p>We moved our Internet to Telkom based on the "advice" of some people in teh area wher we now live. It has proven to be the worst service and experience we have had to date. At the request to cancel our "month-to-month" subscription we were told that it would take Fourteen (14) days to attend to this request to enable us to move to another ISP. Our decision is based on the fact that we have over the past 8 months received regular notifications saying "you have reached your data limit" and your service is now "restricted". (speed restricted with basically zero access to the Internet. Fact is we have NEVER used the "maximum" cap since acquiring our internet service as we are "low usage" customers (always have been; always will be). It is only since Telkom took over as ISP that we have encountrered this problem. Apparently we are NOT the only Telkom ISP users who experience this particular problem (exactly at the middle of every month) since various other users have been experiencing the exact same problem. It would seem that somehow people's "data" is beibg "******" OR Telkom is merely UNABLE to provide a decent service. Whichever it may be; fact remains - Telkom's service as ISP is absolutely appalling, and we will most certainly never recommend it to anyone. </p>

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