1 reviews | Active since Oct 2016

03 Jan 2017, 10:00

Worst In the world

<p>Your customer service is the worst I have ever experienced In my entire life. </p> <p>From the time I had my Internet installed and now I regret it. </p> <p>Your agents are not helpful and do not know what they are doing. </p> <p>I put through a request to cancel this lousy service upon which your email states I will be contacted 'within' 21 days...it's 22 days and not a soul has called me. I keep contacting them and still they unfriendly and unhelpful. Instead I am told a agent will contact me each time. I am fed up now and decided that I will not pay you anymore. </p>

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Replies (1)
Telkom
Telkom's reply03 Jan 2017, 10:27
Official

Hi pakamisa-michael-keswa,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,