Worst for of ****************

Absolutely pathetic!!!

Iv ordered a phone online 2 months ago with telkom after double checking and making sure they have this specific phone I wanted in stock before proceeding with the order. It was confirmed that they had stock and we proceeded with the order and was debited the money for that contract deal.

It's been a nightmare the past 2 months calling telkom 2-3 times a week to follow up.

At first I got a bunch of sms's from telkom thanking me for placing my order with them and notifying that the order has been processed was beginning to think it's spam.

They are pathetic with their call center no one knows what is going on no one's who's in charge surely I should get to speak to a manager if you don't know what going on??

It's basically theft!!!! Telkom are a bunch of *******!! After finding out 2 months later that our order was actually cancelled due to there being no stock. 1st why was I not notified on the fact that they had no stock upon signing up? Instead I was reassured that I would receive the phone in 5-7 business days.

2nd why was I not notified that my order was cancelled?? Instead we waited 2 months for a phone that is apparently discontinued! How are you still falsly advertising the phone 2 months after its apparent discontinuation.

3rd why have I still not been refunded. We have asked if we found a Telkom shop that stocked the phone could we not just transfer over, but apparently we were denied that, we then asked about a refund and we're told that they weren't too sure when we would receive our money back. Seriously!!??? After 2 months still no word of a refund, cancellation or at least an apology??

Absolutely pathetic!!!

False advertising!!

*******!!