WORST EXPERIENCE YET AGAIN!!!

So, where do I begin to start with Telkom:

Again i would like to add that I selected a debit order when first researching this UNlimited package..

Firstly, they gave me an incorrect number to make the R 700 payment for installation and i went back and forth.

Secondly, they did not debit my account for three months and in November cancelled my account due to no payments (WHICH WAS NOT MY FAULT BUT I PAID THE AMOUNT OF OVER R1500.00 TO GET IT BACK UP AND RUNNING)

Last but not very least, they now charged me on my December invoice over R700.00 because of re installment of my account and not paying on time!!!

So my question is who is at fault with this entire package and making me pay over thousands of rands for something that was a fault on their system.

Then i get told i cannot speak to a manager and they cannot call me back

they can easily take money as their system is loaded as such but when returning the clients money you will have to wait for so long.