Worst experience with Telkom Mobile

<p>On 28/02/2017 had a RD for R758,50. I posted an EFT for R760.00 on 3/03/2017 received invoice confirming payment. Made contact with TM Contact Centre 9/03/2017 advised Telkom charges R200.00 for a RD - Posted EFT same day for the said amount. To my surprise received a notification from my bank advising of RD on 15/03/2017 for R546.14. I earlier made contact with TM contact center, the self service option advised amount due R170, follow up contact 22:28, requested support from Faith with the RD and the inconsistent charges to be put on hold and advised they are currently undergoing system upgrades. While they are undergoing system upgrades can they upgrade their customer experience, advise who is going to honor the bank charge and address the incorrect debit date. </p>